Do you sell your goods to end consumers via online trade and thereby put packaging on the market? You would like to continue to take over the pre-delivery of packaging for your Austrian corporate customers? Or are you a distance seller of disposable plastic products? You do not have a registered office in Austria?
As of 01.01.2023 you are obliged to appoint an authorized representative based in Austria. What this means and how to get your authorized representative contract with profitara, you can find out here!
You are not sure and need more detailed information, then you can find more information here.
You already know that you need an authorized representative? Then you can sign the contract with us in just 3 steps. Click here to order your contract.

Who is required to appoint an authorized representative?
Mail order companies that do not have a registered office in Austria and hand over packaging or goods in packaging in Austria to a private end consumer in the context of distance selling must appoint an authorised representative in Austria for packaging put into circulation from 1 January 2023.
Companies whose registered office is in another Member State of the European Union and who wish to continue to assume the preliminary obligation for packaging for their Austrian corporate customers also require an authorised representative.
What do we do for you?
As an authorised representative, profitara assumes all obligations that arise for you from the Packaging Ordinance in Austria. We provide the following statutory services, among others:
- Registration as your authorised representative in the register of the Federal Environment Agency
- Transmission of your master data to the register as well as deposit of your categories of packaging or single-use plastic products
- Informing your corporate clients about the authorisation and the masses of packaging or single-use plastic products that affect them.
- Submitting the list of your corporate clients to the Registry
- Discharge of your packaging or single-use plastic products delivered to Austria to Interzero, your collection and recycling system.
Step by step to your proxy contract
You are already an existing customer of Interzero in Austria?
- You can easily register with your Interzero customer number (7-digit) and an e-mail code sent to you.
- You will find your Interzero customer number on your invoice. Please note that this is not the same as the manufacturer number.
- If you have not received the e-mail code, you can simply ask for your code again here or write an Mail to office@profitara.at
(Due to the many requests by e-mail, there may be increased waiting times).
Are you a new customer?
- Please select the year for which you require a packaging contract. For the year 2022 you can directly conclude a licensing contract with Interzero, no matter if your company is located in AT or not. Below you will find the procedure for orders from 2023 onwards. profitara austria gmbh is appointed as the authorised representative. You will conclude an authorised representative agreement. The licensing agreement will then be concluded between profitara and Interzero.
Master data:
- As an existing customer your master data are already filled in automatically. Please check them for typing errors or up-to-dateness. You are welcome to enter changes in the form. If you change your telephone number, please make sure you enter the country code.
- As a new customer, we ask you to enter your master data in our form. Please make sure that you enter the correct spelling and a country code for your telephone number. Under tax number, please enter your national UID number in full (example: DE123456789).
Quantity entry:
- You will now be asked for your quantities placed on the market. Please complete this so that we can place you in the correct reporting cycle and the correct fee can be charged. According to your advance notification, you will be classified as an annual, quarterly or monthly declarant or as a flat-rate customer and the profitara fee will be calculated.
Range and scope:
- If you now click on Continue, you will be taken to the selection of the authorised area and scope. Tick the box that applies to you (multiple selections are possible); the definitions will be displayed in the form of information notes. You will find more detailed descriptions in our FAQs. You have the following options (see screenshot below)
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- Area:
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Foreign manufacturer (packaging)
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Foreign mail order company (packaging)
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Foreign manufacturer (disposable plastic products)
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Foreign distance seller (disposable plastic products)
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- Area:
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- Scope
- Scope of authorisation for packaging divided into household and commercial packaging
- Scope of authorisation for single-use plastic products
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Balloons
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Wet wipes
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Tobacco products
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Fishing gear
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- Scope

Offer and inspection:
- In addition to the preview you will receive the licensing fee which will be charged separately by Interzero.
- You can now check your details again and navigate to the individual pages again by clicking on “Next” and “Back”.
- If the data is correct, we ask you to confirm the terms and conditions and forward you to the selection of possible payment methods.
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Credit card
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Immediate bank transfer
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(Klarna) invoice
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- You will now be redirected to secure payment and will receive your contract and invoice for download. In addition, you will receive these documents by e-mail.
- Interzero Circular Solutions Europe is commissioned as your collection and recycling system in Austria. For existing customers, the Interzero licence partner number (= manufacturer number) and access to the previous reporting portal will continue to be valid. New customers will be invoiced for the licence partner number (= manufacturer number) of the profitara transmitted; access to the reporting portal will be transmitted separately.
Please note that the contract is only concluded when you have it notarised. Use the digital solution of our partner notarity or contact a notary you trust. You only need a notarised signature on the power of attorney (Annex 3). The signatures on the contract and on Annex 6 do not need to be notarised.
Who is required to appoint an authorized representative?
Mail order companies that do not have a registered office in Austria and hand over packaging or goods or goods in packaging in Austria to a private final consumer in the context of distance selling must appoint an authorised representative in Austria for packaging put into circulation from 1 January 2023.
Companies whose registered office is in another Member State of the European Union and who wish to continue to assume the preliminary obligation for packaging for their Austrian corporate customers also require an authorised representative.
For foreign persons selling packaging to businesses (B2B) and not to end consumers (B2C) MAY appoint an authorised representative.
Foreign mail order companies that place packaging on the market in Austria MUST appoint an authorised representative regardless of the distribution channel.
Foreign manufacturers of single-use plastic products, such as balloons, wet wipes, tobacco products and fishing gear, MAY appoint an authorised representative.
Foreign distance sellers of single-use plastic products, such as balloons, wet wipes, tobacco products and fishing gear, selling to private final consumers (B2C) MUST appoint an authorised representative.
What do we do for you?
As an authorised representative, profitara assumes all obligations that arise for you from the Packaging Ordinance in Austria. We provide the following statutory services, among others:
- Registration as your authorised representative in the register of the Federal Environment Agency
- Transmission of your master data to the register as well as deposit of your categories of packaging or single-use plastic products
- Informing your corporate clients about the authorisation and the masses of packaging or single-use plastic products that affect them.
- Submitting the list of your corporate clients to the Registry
- Discharge of your packaging or single-use plastic products delivered to Austria to Interzero, your collection and recycling system.
You are not sure if you need an authorized representative? No problem, call us on +43 (0) 1 714 2005 7220 or send us a message to office@profitara.at. We are here for you!
In 3 steps to the proxy agreement:
„Szkolenia przygotowane bardzo profesjonalnie, forma prezentacji niezmiernie ciekawa, wyczerpująca temat. Szkoleniowcy otwarci na dyskusję, komunikatywni, kompetentni, z ogromnym doświadczeniem. Za każdym razem jestem usatysfakcjonowana, jakością i poziomem usługi. Szkolenia godne polecenia.”
Anna Zapolnik
Właściciel firmy EKO-LEX
„Polecam INTERSEROH jako kompetentną i odpowiedzialną firmę szkoleniową w zakresie organizacji oraz prowadzenia szkoleń. Profesjonalne podejście do klienta, duże zaangażowanie i doświadczenie całego zespołu. Osoby prowadzące Webinaria reprezentują szeroką wiedzę oraz doświadczenie w omawianych zagadnieniach i zmieniających się przepisach, związanych z ochroną środowiska. Zakres merytoryczny Webinarów jest w pełni dostosowany do potrzeb uczestników. Z przyjemnością rekomendujemy firmę INTERSEROH jako doświadczonego partnera gwarantującego wysoki poziom świadczonych usług. Wysoka elastyczność i otwartość wobec klienta ,stanowią niewątpliwie wizytówkę firmy.”
Danuta Kowalik
Specjalista ds. ochrony środowiska / Inspektor BHP
Gedeon Richter Polska Sp. z o.o.